Brown Dust 2 Apologizes for 1st Anniversary Event Disruption
Neowiz’s popular mobile RPG, Brown Dust 2, has issued an apology to its players for interrupting its 1st anniversary exchange event due to unforeseen technical issues. The event, which was meant to celebrate a milestone in the game’s history, was unfortunately marred by a problem with repeat rewards that caused incorrect rewards to be given out.
A statement from the game’s developers has assured players that the issue is being thoroughly investigated, and follow-up measures will be provided once the issue is resolved. In the meantime, players can expect to receive 10 Daily Draw Tickets through their in-game mailbox as a gesture of apology.
Notice:
Hello, this is Brown Dust 2.
We sincerely apologize for any inconvenience caused by the interruption of the 1st anniversary exchange event.
We deeply apologize for the fact that this 1st anniversary exchange event did not proceed smoothly.
We will do our best to fix the problem as soon as possible and resume the event normally.
In particular, there is an issue where the repeat rewards that can be obtained starting from the 11th time at the 1st anniversary event exchange were incorrectly set, so we are conducting a thorough investigation into the amount of Dias obtained through this.
As soon as the investigation is completed, we will confirm follow-up measures and inform you promptly.
As an apology for the sudden event interruption, we have prepared the following compensation.
[1st Anniversary Exchange Event Interruption Apology Compensation]
■ Distribution period: Until the 1st anniversary exchange event resumes
■ Compensation: 10 Daily Draw Tickets (given through mailbox)
We would like to express our deepest apologies and gratitude to the users who have been waiting for the issue to be resolved and the event to resume.
We sincerely apologize once again to our users for any inconvenience caused by the temporary suspension of the event.
We will do our best to provide a better gaming environment in the future.
We will provide further information regarding the resumption of the event and the status of the problem resolution through additional notices.
Thank you for your patience.
Thank you.